How do you describe Customer Service on a resume

Posted by Goulburn Resume on 22 Nov 2024

When trying to get a customer service job, it’s important to include your experience and skills in your resume. A professionally written resume can make the difference in getting the job you’ve always wanted. At Goulburn Resume, we specialize in offering professional resume writing services to ensure that you stand out the crowd. In this article, we’ll explain how to write about the quality of service you provide on your resume.

  1. Use action verbsin describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service and have achieved results.
  2. Incorporate specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed a team of customer service representatives and handled complaints from customers."
  3. Incorporate relevant metrics such as customer satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
  4. Tailor your resume: Tailor your resume to match the customer service position you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
  5. Proofread and seek professional help You should proofread your resume prior to sending it out to ensure it’s not erroneous. If you require help you can seek help from a professional through Goulburn Resume.

By following these tips that you will be able to craft a customer service resume that effectively showcases your relevant experience and abilities. Make sure you modify your resume to fit the job you’re applying for and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist you in creating a successful resume that showcases your talents and work experience.

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How do you describe customer service on a resume

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