How to Describe Customer Service on a Resume
When trying to get a customer service job, it is essential to list your relevant expertise and experiences in your resume. A well-written resume can make a significant difference in obtaining the job you’ve always wanted. We at Goulburn Resume, we specialize in offering professional resume writing services to assist you in standing out your competitors. In this post, we’ll go over tips on how to convey the quality of service you provide on your resume.
- Use action verbs. When describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and have achieved results.
- Make sure to include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of telling the reader that you "worked in customer service,"" you should say "managed a team of customer service representatives and handled complaints from customers."
- Use metrics: Provide relevant metrics like customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through efficient methods for problem solving."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the experience and skills which are relevant to the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before sending it out to ensure it is error-free. If you need help take advice from a professional at Goulburn Resume.
If you follow these guidelines, you can create a customer service resume that effectively showcases your relevant experience and skills. Be sure to modify your resume to fit the job you’re applying for , and ensure that you have it proofread before you submit it. Goulburn Resume can also assist you in writing a powerful resume that showcases your skills and experience.
