How do you describe customer service on a resume

Posted by Goulburn Resume on 10 Jun 2025

When you are applying for a customer service job, it’s important to list your relevant qualifications and experience on your resume. A professionally written resume can make an enormous difference in getting the job you’re looking for. We at Goulburn Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this article, we will go over tips on how to describe the customer service aspect of your resume.

  1. Use action verbsin discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in the work of customer service and achieved the desired results.
  2. Include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of saying "worked in customer service," say "managed the customer service agents and handled complaints from customers."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective solutions to problems."
  4. Your resume should be tailored to your needs. your resume to fit the customer service position that you’re applying for. Highlight the experience and skills which are relevant to the position.
  5. Ask for professional help and proofread Check your resume for errors before making it available to ensure it’s not erroneous. If you need assistance look into professional help by contacting Goulburn Resume.

With these suggestions, you can create your resume for customer service that effectively highlights your relevant experiences and skills. Remember to tailor your resume to the job you’re applying to and ensure that you have it proofread before you submit it. Goulburn Resume can also assist in creating a professional resume that showcases your skills and expertise.

Absolutely fantastic professional speedy service, didn't need to request/make any modifications to resume or cover letters. Very friendly to deal with. Highly recommended.
Grant Leane
Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
Very professionally written. Should have done this earlier. Recommended
Mark Gebbie
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Highly reccommemd Goulburn Resume. Tanja produced a complete face lift on my resume. Also got a cover letter and selection critera done within the time frame i needed.Cost is very reasonable also. Thank you Tanja!!!
Matt Chung
Response from the ownera year ago Hi Lyssa, thank you so much for your wonderful rating. It was a pleasure assisting you and we wish you every success with your new documents.
Lyssa E
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
The whole process with Goulburn Resume writers, from start to finish was so seamless and professional. I am so so happy with the product I received and can’t say thank you enough!
Beth Hillen
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
Tanja was great and always got back very quickly. Highly recommend
Brett Hain
How do you describe customer service on a resume

Resume

We provide professional resume writing services.

How do you describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly seasoned resume writers will ensure your resume sticks out among the crowd.

We are a team of highly qualified and seasoned Recruiters, consultants and HR Professionals that are dedicated to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our extensive knowledge of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast range of industries and professions means that we can deliver a high-quality, powerful resume that meets your specific requirements.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in Goulburn‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475