How to present Customer Service on a resume
When applying for a client service job, it’s important to emphasize your relevant experience and skills on your resume. A professionally written resume can make a big difference in getting the job that you desire. The team at Goulburn Resume, we specialize in providing resume writing services to ensure that you stand out your competition. In this post, we’ll go over tips on how to convey the level of customer service in your resume.
- Use action verbsin explaining your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service and achieved outcomes.
- Include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service," say "managed an entire team of customer service reps and handled complaints from customers."
- Give metrics: Include pertinent indicators such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Proofread and seek professional help Make sure you proofread your resume prior to submitting it to ensure that there are no errors. If you require assistance take advice from a professional at Goulburn Resume.
With these suggestions follow these suggestions to create your resume for customer service that effectively highlights your experience and skills. Make sure you make your resume specific to the job you’re applying for and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist in creating a professional resume that showcases your skills as well as your experience.
