How to present Customer Service on a resume
When seeking a customer service job, it’s important to list your relevant expertise and experiences on your resume. A professionally written resume can make an enormous difference in getting the job that you desire. The team at Goulburn Resume, we specialize in writing resumes to ensure that you stand out the competition. In this post, we’ll explain how to describe customer service in a resume.
- Use action verbs. When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in the work of customer service and achieved outcomes.
- Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customer service reps and handled customer complaints."
- Give metrics: Include pertinent measures such as satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure it’s error-free. If you require assistance look into professional help through Goulburn Resume.
If you follow these guidelines follow these suggestions to create a customer service resume that effectively highlights your relevant experiences and abilities. Make sure to adapt your resume to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist you in writing a powerful resume that highlights your abilities as well as your experience.
