How to Describe Customer Service on a resume
When applying for a customer service job, it’s essential to list your relevant qualifications and experience on your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. In Goulburn Resume, we specialize in offering professional resume writing services to ensure that you stand out the rest of the applicants. In this post, we’ll provide tips on how to write about customer service in a resume.
- Utilize action verbs: When describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in your work with customers and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of saying "worked in customer service," write "managed the team of customer service representatives and handled customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Customize your resume: tailor your resume to match the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help Make sure you proofread your resume prior to uploading it to ensure the resume is error-free. If you need assistance take advice from a professional through Goulburn Resume.
If you follow these advices follow these suggestions to create your own customer service resume which effectively highlights your experience and skills. Keep in mind to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist with the creation of a strong resume that displays your capabilities as well as your experience.
