How do you describe Customer Service on a resume

Posted by Goulburn Resume on 8 Oct 2024

When applying for a client service job, it’s important to highlight your relevant experience and skills in your resume. A well-written resume can make a significant difference in obtaining the job you’ve always wanted. At Goulburn Resume, we specialize in resume writing to ensure that you stand out the crowd. In this article, we will provide tips on how to present the level of customer service in your resume.

  1. Use action verbs. When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and are able to show results.
  2. Make sure to include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed a team of customers service agents and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure there are no errors. If you need help you can seek help from a professional at Goulburn Resume.

If you follow these guidelines and guidelines, you can write a customer service resume that effectively highlights your relevant experiences and capabilities. Keep in mind to tailor your resume to the specific job you’re applying to and ensure that you have it proofread before you submit it. Goulburn Resume can also assist you in creating a successful resume that showcases your talents and work experience.

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How to present Customer Service on a resume

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