How to present Customer Service on a Resume
When applying for a customer service job, it’s essential to include your experiences and abilities in your resume. A well-written resume can make an enormous difference in getting the job you’ve been hoping for. We at Goulburn Resume, we specialize in providing resume writing services to aid you in standing out from your competitors. In this article, we’ll explain how to talk about the customer service aspect of your resume.
- Use action verbs: When talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service and achieved outcomes.
- Make sure to include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed a team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% through efficient methods for problem solving."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the skills and experience which are relevant to the position.
- Get professional assistance and proofread your resume: Proofread your resume before submitting it to ensure that the resume is error-free. If you require help take advice from a professional from Goulburn Resume.
If you follow these advices that you will be able to craft an effective customer service resume that effectively highlights your relevant experiences and capabilities. Make sure to adapt your resume to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist with the creation of a strong resume that showcases your talents and experiences.
