How to describe customer service on a Resume
When trying to get a customer service position, it’s crucial to showcase your relevant experiences and abilities in your resume. A well-written resume can make a big difference in getting the job you’ve been hoping for. Here at Goulburn Resume, we specialize in providing resume writing services to aid you in standing out from your competitors. In this post, we’ll give you tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When you are describing your customer experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service work and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise when describing your service experience. Instead of saying "worked in customer service," you should say "managed an entire team of customer service representatives and handled complaints from customers."
- Offer metrics: Include relevant metrics such as customer satisfaction ratings to show your contribution. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume to match the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before uploading it to ensure it’s not erroneous. If you need help you can seek help from a professional at Goulburn Resume.
If you follow these guidelines and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience as well as your skills. Make sure to make your resume specific to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Goulburn Resume can also assist with the creation of a strong resume that showcases your talents and work experience.
